Last updated: April 2026
These Terms of Service ("Terms") govern your use of the QuoteVi platform and any related trade-specific brands operated by us (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy.
QuoteVi is a marketplace that introduces homeowners ("Consumers") to licensed contractors ("Pros"). We are not a party to any contract between Consumers and Pros, and we do not perform contracting work, oversee project execution, or guarantee any particular outcome.
You may use the Platform only if you:
Consumers can submit project requests. Submitting a request authorizes us to share your contact information with the Pro(s) that pay to receive your lead. By submitting, you confirm that you are the homeowner (or otherwise authorized to commission the work described) and that the contact details you provide are accurate.
Phone and SMS contact: By submitting a project request, you consent to receive phone calls and SMS messages from matched Pros regarding your project. Standard message and data rates may apply. You may opt out of communication at any time directly with the Pro or by replying STOP to SMS messages.
By using the Platform as a Pro, you represent and warrant that:
Use of the Platform is free for Consumers. We do not charge you to submit project requests, view matched Pros, or receive contact from Pros.
Pros pay a per-reveal fee to receive a Consumer's contact details and project information. Reveal fees vary by trade, project value, and reveal model:
Reveal fees are charged via Stripe Connect at the moment a Pro chooses to reveal. Card details are stored only by Stripe; QuoteVi does not retain payment credentials.
Reveal fees are generally non-refundable. We may, at our discretion, issue a refund or credit in cases including: (a) the Consumer cannot be reached after multiple reasonable attempts and documents this within 7 days; (b) the Consumer's contact details are demonstrably fraudulent; (c) a documented platform error caused the reveal.
Disputes between Pros and Consumers regarding the work itself (quality, pricing, completion) are between those parties and are not the responsibility of QuoteVi. We may, in our sole discretion, mediate informally but assume no obligation to do so.
For self-manage project leads, our exclusive cascade works as follows:
Pros can reveal only during their own active Window. Attempts to reveal outside the active Window will be rejected.
Pros agree not to use the Platform to obtain Consumer contact information and then conduct the matched project off-platform to avoid fees. Repeated circumvention will result in account termination and may be subject to legal action for breach of these Terms and liquidated damages equal to 3× the avoided reveal fee per incident.
The Platform — including code, branding, copy, design, logic (including without limitation the project decomposition engine, exclusive cascade mechanism, and matching algorithms) — is the exclusive property of QuoteVi. You may not copy, reverse-engineer, scrape, or imitate any of the foregoing without prior written consent.
To the maximum extent permitted by law, QuoteVi is not liable for: (a) work performed by any Pro; (b) the accuracy of project descriptions or quotes; (c) any indirect, consequential, special, or punitive damages; (d) any loss exceeding the total fees you have paid us in the 12 months preceding the claim.
The Platform is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify, defend, and hold harmless QuoteVi from any claims, damages, or expenses arising from: (a) your breach of these Terms; (b) your violation of any law or third-party right; (c) any project work you perform or cause to be performed.
We may suspend or terminate your account at any time, with or without notice, for breach of these Terms, fraudulent activity, or any conduct we believe to be harmful to the Platform or other users. Reveal fees already paid are non-refundable upon termination unless the termination resulted from a documented platform error.
Arbitration agreement. Any dispute arising out of or relating to these Terms or the Platform shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or Commercial Arbitration Rules, as applicable). Arbitration will be held in [City, State — to be set based on entity registration]. You and QuoteVi waive any right to a jury trial and to participate in a class action.
30-day right to opt out. You may opt out of arbitration by emailing legal@quotevi.co within 30 days of first accepting these Terms with the subject line "Arbitration Opt-Out."
Small-claims court. Either party may bring claims of less than $10,000 in small-claims court instead of arbitration.
These Terms are governed by the laws of the State of [State of incorporation — to be added], without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs the arbitration provisions.
We may revise these Terms from time to time. Material changes will be posted at this URL with a revised "Last updated" date and, where we have your email, communicated by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms:
Email: legal@quotevi.co